Satisfaction Guarantee


OUR PROMISE AND COMMITMENT

We are committed to providing you the most complete selection of quality products, at the best prices, from the most helpful product experts in the business. We strive to bring you the absolute best online shopping experience. We do everything possible to make purchasing at our site the best option of any existing retailer, online or offline. We pride ourselves on offering an unparalleled selection, excellent product knowledge, and fast service. If we are fortunate to earn your business, we promise to make sure this is one of your best online retail experiences.

GREAT PRODUCTS AT GREAT PRICES

We do our best every day to ensure that our prices are the best you can find anywhere*. We constantly check our prices to verify you are getting the best value. When you are comparing our prices with other online retailers, please make sure you are checking the total price (which includes the price of the item, shipping costs, and applicable taxes) and order processing time. We would be very surprised if you find a total price lower than ours, but let us know if you do and we'll attempt to match it at the time of purchase. We strive to bring you great value and service, which means offering you great products at great prices.

*Guarantee excludes clearance/closeout items, non-retail, private sales, membership clubs, and auction websites. The internet site must have the exact brand and model available for purchase and delivery. (Out of stock or back ordered items are not eligible.)

Please note: Special offers and guarantees are subject to change without notice. Thank you.

Ask The Experts

Have questions about an item or need advice on selecting the right astronomy gear? Our team of telescope experts is here to help! Avid amateur astronomers themselves, they've tested products in the field and can provide personalized recommendations.

You can reach our Customer Support line at 1-800-303-5873. We're open 8 a.m. to 8 p.m. Central Time, Monday through Friday and 9 a.m. to 4 p.m. on Saturday.

After hours? Drop us an email at info@telescopesplus.com. We'll get back to you as soon as possible, usually within 1 business day.